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Credit Note to customer have 2 nature; first is returned goods and second, dollar value discount. The effect is to reduce what the customer owes to your company.
Exercise: Assuming you need to give dollar rebates to a customer for sales target achieved.
At [A/c Entry], click [Customers' Credit Journal]
Click [Add]
Follow the steps from [1] to [7]
At Receipt, you need to offset this credit note against the customer's invoice as indicated by the customer's payment advice.
To issue a Credit Note to Customer Due to Over-charging or Discounts
Exercise: Assuming Inv 4001 goods delivered was over-charged by S$10.00 per piece.
Print Credit Note ...Click here
http://realtimme.cloudapp.net/basic/index.html?Customer_Credit_Journal.htm
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