Support

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Users are accessible to the following support provided by Realtimme support team in this order

1.Realtimm Cloud Community forum (For user under Basic plan)
2.Online help file  - Updated help file , a step by step guide to execute each function and features available in the system
3.Online self learning training video
4.WhatsApp support @ +65 9138 7918 To user who have challenge in composing an email (non - English speaking and written users)  or video recording of their data entry
5.Email support to support@realtimme.net
6.Teamviewer remote access Please call to (see below) to confirm both parties are available for the remote session.
7.Phone support @ +65 6272 8130 Ext 1

 


 

Related Topics

Remote support via teamviewer

 

 

 

 

 

 

Watch all videos:

Realtimme Training Portal

http://realtimme.cloudapp.net/basic/index.html?Support.htm