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It is good to know where Realtimme Cloud folder is stored in your computer (or notebook).
For users on or before 23rd Aug 2016, please download and install again. Your earlier installed version will remain as C:\RealtimmeSQL
Step 1: Click This PC --> Double click the drive letter "C" ( or "D")
Step 2: You should see a folder RealtimmeCloud, double click this folder
Next, see Realtimme icon shortcut